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Mercedes-Benz rear seat belts may not lock child seats

NHTSA campaign 21V483000 · Reported Jun 25, 2021 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

A child restraint that is not held securely increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V483000
Reported to NHTSAJun 25, 2021
ManufacturerMercedes-Benz USA, LLC
Part affectedSeat Belts:rear/other:retractor
Vehicles covered3 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Mercedes-Benz is recalling a number of 2021 and 2021-2022 models, including the G550, E350, E450, CLS450 and several AMG versions. The rear seat belts have a locking feature used to hold a child seat tightly in place. That lock may switch off too early, which can keep the child seat from being held securely. Because of that, these vehicles do not meet the federal rule on protecting people in a crash. Dealers will check the rear seat belts and replace them if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Contact a Mercedes-Benz dealer to have the rear seat belts inspected. MBUSA customer service is 1-800-367-6372.
3. The inspection and any replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V483000. More in how recalls work.

Affected vehicles (3)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz AMG E53 recalls

All 15 AMG E53 recalls

Official notice

Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Summary
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.