Home › Volkswagen › Jetta › 21V492000

Volkswagen Jetta Air Bag Module Installed Incorrectly

NHTSA campaign 21V492000 · Reported Jun 30, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Air bags that deploy incorrectly in a crash increase the risk of injury, and air bags that deploy unintentionally increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V492000
Reported to NHTSA	Jun 30, 2021
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags: AIR Bag/restraint Control Module
Vehicles covered	2 model/year combinations, model years 2020–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Jetta and Jetta GLI vehicles have an air bag control module that was welded into the wrong position during assembly. Because of this, the air bags may not deploy correctly if the vehicle is in a crash. It's also possible for the air bags to go off on their own, without a crash happening.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Jetta is affected.
2. Contact a Volkswagen dealer to schedule the repair; Volkswagen customer service is at 1-800-893-5298.
3. Dealers will replace the air bag control module, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V492000. More in how recalls work.

Affected vehicles (2)

2020 Volkswagen Jetta
2021 Volkswagen Jetta

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Air Bag Recalls: Deployment Failures and Inflator Risks · all 16 Volkswagen recalls in this area

Other Volkswagen Jetta recalls

Mar 25, 2026Volkswagen Jetta and Taos Instrument Panel Display Failurehigh
Mar 11, 2026Volkswagen Jetta Ground Wire May Cause Fire Riskcritical
Feb 14, 2024Audi, VW Fuel Tank Seal May Cause Leakscritical
Sep 6, 2023Volkswagen Jetta may not chime for key left in ignitionlow
Aug 30, 2023VW Golf, GTI, Jetta Ignition Switch Can Failhigh
Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium

All 22 Jetta recalls

Official notice

Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Safety risk: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.