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Volkswagen Taos engine software may cause engine stall

NHTSA campaign 21V615000 · Reported Aug 6, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

An engine that stalls increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V615000
Reported to NHTSAAug 6, 2021
ManufacturerVolkswagen Group of America, Inc.
Part affectedEngine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The software in the engine control unit, the computer that manages the engine, may cause the engine to stall as the vehicle comes to a stop. Dealers will update that software free of charge. Owner notification letters were mailed October 5, 2021. Volkswagen's number for this recall is 24HH, and owners with questions can reach the company's customer service line.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact a Volkswagen dealer to have the engine software updated, or call Volkswagen customer service at 1-800-893-5298. 3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V615000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Taos recalls

All 8 Taos recalls

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Safety risk
An engine stall increases the risk of a crash.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24HH.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.