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Volkswagen Taos Software May Cause Engine Stall

NHTSA campaign 22V687000 · Reported Sep 14, 2022 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

An engine that stalls unexpectedly increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V687000
Reported to NHTSASep 14, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedEngine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Taos vehicles equipped with all-wheel drive have engine control unit software that may cause the engine to stall. This can happen as the vehicle is slowing down and coming to a stop. When the engine stalls, the vehicle loses power unexpectedly while it is still being driven on the road.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls to confirm it's included in this recall.
2. Contact a Volkswagen dealer to schedule a software update, or call Volkswagen customer service at 1-800-893-5298.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V687000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Taos recalls

All 8 Taos recalls

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Safety risk
An engine that stalls may increase the risk of a crash.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed September 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iL.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.