Volkswagen Taos engine may stall when coming to stop

NHTSA campaign 22V687000 · Reported 2022-09-14 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Moderately serious: the notice says an engine that stalls increases the risk of a crash, and owners are not told to stop driving, so you can keep driving until the free software update is done.

What's wrong, in plain English

This affects all-wheel-drive versions of this small SUV. The computer that controls the engine has a software problem, and because of it the engine can shut off on its own as you slow down and come to a stop. If the engine quits in traffic, you lose power right when you may need to move. The repair is simple: the dealer reloads corrected software into the engine computer, and there is no charge for it.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Taos is included in recall 22V687000.
2. Call your Volkswagen dealer or Volkswagen customer service at 1-800-893-5298 (recall 24iL) to schedule the engine software update, free of charge.
3. If the engine stalls, pull safely out of traffic, restart it, and report the stall to the dealer when you go in.

Affected vehicles (1)

2022 Volkswagen Taos

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen engine and cooling recalls: bearing failures, coolant leaks, stalling · all 5 Volkswagen recalls in this area

Official notice

Component: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Safety risk: An engine that stalls may increase the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed September 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iL.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.