Volkswagen Rearview Camera May Fail To Display

NHTSA campaign 22V514000 · Reported Jul 20, 2022 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A rearview camera that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V514000
Reported to NHTSA	Jul 20, 2022
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	10 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Volkswagen vehicles have a manufacturing problem with a memory module in the infotainment system. Because of this, the rearview camera image may fail to display. This means the vehicle does not meet a federal safety standard for rear visibility.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
Contact a Volkswagen dealer at 1-800-893-5298 to schedule the infotainment software update.
The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V514000. More in how recalls work.

Affected vehicles (10)

2021 Volkswagen Atlas
2021 Volkswagen Atlas Cross Sport
2021 Volkswagen GLI
2021 Volkswagen Jetta
2021 Volkswagen Tiguan
2022 Volkswagen Atlas
2022 Volkswagen Atlas Cross Sport
2022 Volkswagen Jetta
2022 Volkswagen Taos
2022 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Rearview Camera Recalls Cover Blank, Delayed, and Distorted Images · all 12 Volkswagen recalls in this area

Other Volkswagen Atlas recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Jul 22, 2026VW Atlas rearview camera image may not displaymedium
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
May 21, 2025Volkswagen Atlas Rearview Camera Image Distortionmedium
Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical

All 48 Atlas recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.