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VW Atlas Relay Defect May Cause Fire

NHTSA campaign 21V616000 · Reported Aug 6, 2021 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

If a relay stays stuck on, the horn or starter can overheat, which increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V616000
Reported to NHTSAAug 6, 2021
ManufacturerVolkswagen Group of America, Inc.
Part affectedElectrical System:wiring:relays/solenoids
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Atlas and Atlas Cross Sport vehicles may have damaged relays installed in the fuse box in the engine compartment. These damaged relays could unexpectedly turn on the horn or the engine starter.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer at 1-800-893-5298 for an inspection.
3. Damaged relays will be replaced free of charge, if needed.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V616000. More in how recalls work.

Affected vehicles (2)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Safety risk
A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy
Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.