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Hyundai Sonata and Accent trunks may not open from inside

NHTSA campaign 21V619000 · Reported 2021-08-06 · Hyundai Motor America

medium How serious is it? About this label

A person inside the trunk compartment may become trapped, increasing their risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

The latch on the trunk lid can become damaged. If that happens, the release handle inside the trunk will not open it, so anyone who ends up shut in the trunk — most often a child playing — cannot get out on their own. Federal rules require trunks to open from the inside, and these cars no longer meet that rule. Nothing about the way the car drives is affected. A dealer will replace the latch base at no cost.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your car is covered. 2. Call Hyundai customer service at 1-855-371-9460 (recall 208) or your dealer to schedule the repair. 3. Have the trunk latch base replaced — it is free.

Affected vehicles (5)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Summary
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Safety risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.