Home › Volkswagen › Tiguan › 21V732000

Volkswagen Tiguan May Have Incorrect Roof Repair

NHTSA campaign 21V732000 · Reported Sep 23, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

An incorrect roof reinforcement could reduce the roof's strength or affect how the side curtain air bags deploy, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V732000
Reported to NHTSA	Sep 23, 2021
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Structure:body:roof And Pillars
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Volkswagen Tiguan vehicles may have had an incorrect roof reinforcement part installed. This could have happened during a repair to fix roof damage on the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer; Volkswagen's customer service number is 1-800-893-5298.
3. The roof reinforcement replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V732000. More in how recalls work.

Affected vehicles (1)

2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Structure Recalls Cover ID.4 Doors and Tiguan Body Parts · all 5 Volkswagen recalls in this area

Other Volkswagen Tiguan recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Sep 10, 2026Volkswagen Tiguan Software Glitch Can Stall Enginehigh
May 20, 2026Volkswagen Tiguan Rearview Camera May Not Displaymedium
Dec 10, 2025VW Tiguan Passenger Air Bag May Deactivatehigh
Aug 13, 2025Volkswagen Tiguan Rear Tie Rod Bolt Loosehigh
Feb 12, 2025Volkswagen Tiguan and Audi Q3 rearview camera may not displaymedium

All 28 Tiguan recalls

Official notice

Component: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Safety risk: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Remedy: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.