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Nissan Pathfinder third-row headrests may loosen or come off

NHTSA campaign 21V742000 · Reported 2021-09-23 · Nissan North America, Inc.

medium How serious is it? About this label

Serious for anyone riding in the third row, since they could be hurt worse in a crash, but the notice does not tell owners to stop driving the vehicle.

What's wrong, in plain English

The headrests on the third-row seats may not have been built correctly. A weld inside may be bad, or parts inside may be lined up wrong. Because of that, a headrest can shift out of position or even come off the seat. Headrests are there to stop a person's head and neck from snapping backward in a crash, so a loose one leaves a back-seat rider less protected. A dealer will replace all three third-row headrests.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Pathfinder is included. 2. Call your Nissan dealer, or Nissan at 1-800-867-7669, and ask for recall PC844. 3. Have the three headrests replaced — the repair is free.

Affected vehicles (1)

2022 Nissan Pathfinder

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan seat recalls: loose driver seats, weak welds, missing bolts · all 6 Nissan recalls in this area

Official notice

Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety risk: Headrests that move or detach may not adequately restrain occupants in a crash, increasing the risk of injury.
Remedy: Dealers will replace all three third-row seat headrests, free of charge. Owner notification letters were mailed November 17, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC844.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.