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Nissan Pathfinder Third-Row Headrests May Detach

NHTSA campaign 21V742000 · Reported Sep 23, 2021 · Nissan North America, Inc.

high How serious is it? About this label

Headrests that move or come loose may not properly protect the person sitting there in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V742000
Reported to NHTSASep 23, 2021
ManufacturerNissan North America, Inc.
Part affectedSeats:mid/rear Assembly:head Restraint
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Nissan Pathfinder vehicles may have a problem with the third-row headrests. The headrests may have an improper weld or misaligned parts inside them, which can allow a headrest to move out of place or come loose. This affects all three headrests in the third row.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Nissan dealer; Nissan's customer service number is 1-800-867-7669.
3. Replacement of all three third-row headrests is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V742000. More in how recalls work.

Affected vehicles (1)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Pathfinder recalls

All 12 Pathfinder recalls

Official notice

Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety risk
Headrests that move or detach may not adequately restrain occupants in a crash, increasing the risk of injury.
Remedy
Dealers will replace all three third-row seat headrests, free of charge. Owner notification letters were mailed November 17, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC844.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.