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Nissan Rogue and Pathfinder Rearview Camera Failure

NHTSA campaign 22V527000 · Reported Jul 21, 2022 · Nissan North America, Inc.

medium How serious is it? About this label

An inoperative rearview camera reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V527000
Reported to NHTSAJul 21, 2022
ManufacturerNissan North America, Inc.
Part affectedBack Over Prevention: Sensing System: Camera
Vehicles covered4 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

If the Sirius XM subscription status is set to 'Not Subscribed' on your Nissan Rogue, Frontier, or Pathfinder, it can cause the infotainment system to reboot. When that happens, the rearview camera stops working.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Nissan dealer, or call Nissan customer service at 1-800-867-7669; the update may also arrive automatically over the air.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V527000. More in how recalls work.

Affected vehicles (4)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Rogue recalls

All 22 Rogue recalls

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
The Infotainment system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 29, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A5 PC901 PC902. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.