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Nissan Rogue, Frontier, Pathfinder backup camera can quit

NHTSA campaign 22V527000 · Reported 2022-07-21 · Nissan North America, Inc.

medium How serious is it? About this label

Moderate: there is no instruction to stop driving, but a backup camera that cuts out reduces what you can see behind you and increases the chance of a crash while reversing.

What's wrong, in plain English

Certain 2021-2022 Nissan Rogue and 2022 Frontier, Pathfinder and Titan rental vehicles have a problem with the dashboard infotainment system. If the SiriusXM satellite radio subscription is set to "Not Subscribed," the unit can restart on its own, and while that happens the backup camera stops working. Because of this, these vehicles do not meet the federal rear-visibility rule. Without a camera picture you can see less behind you when reversing, raising the risk of a crash.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your vehicle is covered.
2. Contact your Nissan dealer, or Nissan customer service at 1-800-867-7669, about recall R22A5.
3. Get the infotainment software updated at the dealer or by over-the-air update, free of charge.

Affected vehicles (4)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
The Infotainment system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 29, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A5 PC901 PC902. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.