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Ram diesel trucks may stall without warning

NHTSA campaign 21V880000 · Reported Nov 12, 2021 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

An engine that stalls without warning increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V880000
Reported to NHTSA	Nov 12, 2021
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Fuel System, Diesel:delivery:fuel Pump
Vehicles covered	8 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

This recall covers certain Ram 2500 and 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles with Cummins 6.7L Turbo Diesel engines. The high-pressure fuel pump may fail, which can cause the engine to stall suddenly without warning.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact FCA US customer service at 1-800-853-1403 to schedule the repair.
3. The repair (replacing the fuel pump and related fuel system parts) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V880000. More in how recalls work.

Affected vehicles (8)

2019 RAM 2500
2019 RAM 3500
2019 RAM 4500
2019 RAM 5500
2020 RAM 2500
2020 RAM 3500
2020 RAM 4500
2020 RAM 5500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Diesel Fuel System Recalls: Fuel Leaks and Pump Failures · all 3 RAM recalls in this area

Other RAM 3500 recalls

Apr 9, 2026Ram Trucks Instrument Panel Display Failurehigh
Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
Dec 18, 2025Ram 3500, 5500 trucks: airbag and stability flawcritical
Dec 1, 2025Ram 3500, 5500 Instrument Cluster Display Failurehigh
Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh

All 43 3500 recalls

Official notice

Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Safety risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.