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VW Atlas AC Drain Tube May Leak Near Airbag Module

NHTSA campaign 21V892000 · Reported Nov 17, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A water leak near the airbag control module could cause the airbag to go off unexpectedly, raising the risk of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V892000
Reported to NHTSANov 17, 2021
ManufacturerVolkswagen Group of America, Inc.
Part affectedVisibility:defroster/defogger/hvac System
Vehicles covered3 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In certain Volkswagen Atlas and Atlas Cross Sport vehicles, the air conditioning system's drain tube could become blocked, allowing water to leak inside the vehicle near the airbag control module.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer to have the drain tube and airbag control module inspected and repaired or replaced as needed; call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V892000. More in how recalls work.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Safety risk
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.