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Ford Escape and Bronco Sport brakes may stop poorly

NHTSA campaign 21V922000 · Reported 2021-11-23 · Ford Motor Company

high How serious is it? About this label

Serious, since longer stopping distances raise the risk of a crash, but the notice does not tell owners to stop driving — leave extra following room until the free repair is done.

What's wrong, in plain English

The rear brake material on these vehicles may have been made wrong, which can hurt how well the vehicle stops. In some situations you would have to push the brake pedal harder than normal, and the vehicle would take a longer distance to come to a stop. The notice says dealers will replace the front brake pads at no charge. Nothing about the brakes looks different from the outside, so a dealer has to do the work.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is affected.
2. Call your Ford dealer or Ford customer service at 1-866-436-7332 (recall 21C31) for an appointment.
3. Have the brake work completed — there is no charge.

Affected vehicles (4)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Safety risk
During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.