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Subaru Ascent Front Tie Rod May Separate

NHTSA campaign 21V954000 · Reported Dec 9, 2021 · Subaru of America, Inc.

high How serious is it? About this label

A tie rod that separates from its housing causes a loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V954000
Reported to NHTSADec 9, 2021
ManufacturerSubaru of America, Inc.
Part affectedSteering:linkages:tie ROD Assembly
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Subaru is recalling certain Ascent vehicles because of an incorrect tapered hole in the tie rod housing. This can cause the front tie rod ends to not fit properly, and the tie rods and housings can become deformed during assembly or service if too much torque is applied. As a result, the tie rods may separate from the housing.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Subaru dealer to have the front tie rod ends and housings replaced; you can also call Subaru customer service at 1-844-373-6614.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V954000. More in how recalls work.

Affected vehicles (1)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Subaru Ascent recalls

All 13 Ascent recalls

Official notice

Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Safety risk
The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
Remedy
Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.