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Subaru Ascent Front Tie Rod May Separate
high How serious is it? About this label
A tie rod that separates from its housing causes a loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V954000 |
|---|---|
| Reported to NHTSA | Dec 9, 2021 |
| Manufacturer | Subaru of America, Inc. |
| Part affected | Steering:linkages:tie ROD Assembly |
| Vehicles covered | 1 model/year combination, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Subaru is recalling certain Ascent vehicles because of an incorrect tapered hole in the tie rod housing. This can cause the front tie rod ends to not fit properly, and the tie rods and housings can become deformed during assembly or service if too much torque is applied. As a result, the tie rods may separate from the housing.
What you should do
2. Contact a Subaru dealer to have the front tie rod ends and housings replaced; you can also call Subaru customer service at 1-844-373-6614.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V954000. More in how recalls work.
Affected vehicles (1)
Who to contact
Subaru — official Subaru recall lookup
Customer service: 1-844-373-6614
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Official notice
- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary
- Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
- Safety risk
- The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
- Remedy
- Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.