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Ram heavy-duty trucks: windshield wiper arms can come loose

NHTSA campaign 22V035000 · Reported 2022-01-27 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Moderate — the truck itself is fine, but wipers that quit in bad weather leave you driving nearly blind, so get the free adjustment before the next storm.

What's wrong, in plain English

The nuts that hold the windshield wiper arms in place can loosen. When that happens, the wipers may not sweep properly, may move out of position, or may stop clearing the glass at all — a real problem in rain or snow, when you need to see the road. The fix is quick: a dealer tightens the wiper nuts free of charge. This recall expands an earlier one, 20V-208, to cover more trucks. Owner letters were mailed in February 2022.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm campaign 22V035000 applies to your truck.
2. Call your Ram dealer or FCA US customer service at 1-800-853-1403 (recall Z08) to set up the visit.
3. Have the wiper arm nuts tightened — it is a short, no-cost repair.

Affected vehicles (8)

2019 RAM 2500
2019 RAM 3500
2019 RAM 4500
2019 RAM 5500
2020 RAM 2500
2020 RAM 3500
2020 RAM 4500
2020 RAM 5500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram truck wiper, mirror and defroster recalls: what owners should know · all 5 RAM recalls in this area

Official notice

Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Safety risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.