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Volkswagen Atlas Missing Weight Limit Label With Side Steps

NHTSA campaign 22V086000 · Reported Feb 16, 2022 · Volkswagen Group of America, Inc.

low How serious is it? About this label

Without the label, the vehicle could be loaded beyond its rated weight, which can lead to a loss of control and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V086000
Reported to NHTSAFeb 16, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedEquipment:other:labels
Vehicles covered6 model/year combinations, model years 2018–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Atlas and Atlas Cross Sport vehicles were built with accessory side steps added. Those side steps add weight, so the label showing the vehicle's reduced maximum loaded weight should have been installed, but it was not. Without that label, the vehicle does not meet the federal rule covering tire selection and rims. Dealers will install the corrected weight label at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Contact a Volkswagen dealer to have the label installed, or call Volkswagen customer service at 1-800-893-5298.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V086000. More in how recalls work.

Affected vehicles (6)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.