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Tesla Model 3 Rearview Camera Display Delay

NHTSA campaign 22V169000 · Reported Mar 18, 2022 · Tesla, Inc.

high How serious is it? About this label

A delayed rearview image gives the driver a reduced view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V169000
Reported to NHTSAMar 18, 2022
ManufacturerTesla, Inc.
Part affectedBack Over Prevention:display Function
Vehicles covered3 model/year combinations, model years 2018–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Tesla is recalling certain Model 3 vehicles equipped with a specific onboard computer and certain software versions. On these vehicles, the rearview camera image may not show up right away when the driver shifts into reverse. Because the image is delayed, the driver has a reduced view of what's behind the vehicle while backing up, instead of seeing it immediately as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Tesla customer service at 1-877-798-3752 with questions.
3. The fix is a free over-the-air software update.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V169000. More in how recalls work.

Affected vehicles (3)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.