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Jeep Compass front headrests were not welded properly

NHTSA campaign 22V248000 · Reported 2022-04-14 · Chrysler (FCA US, LLC)

Lower urgency than a mechanical failure: the vehicle drives normally, but in a crash the front seat occupants could be hurt worse, so have the headrests replaced at your convenience.

What's wrong, in plain English

The headrests on the two front seats were not welded together properly, so they may not be as strong as they should be. Federal safety rules set a standard for headrests because they help keep your head and neck from snapping back in a crash. These headrests do not meet that standard. The dealer will install two new front headrests at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Compass is included. 2. Call your Jeep dealer, or FCA US customer service at 1-800-853-1403, and ask for recall Z36. 3. Have both front headrests replaced — the repair is free.

Affected vehicles (1)

2022 Jeep Compass

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Jeep seat and head restraint recalls: what owners should know · all 4 Jeep recalls in this area

Official notice

Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety risk: Improperly welded head restraints can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z36.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.