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Ram 1500 and Jeep Compass windshield wipers may loosen

NHTSA campaign 20V208000 · Reported Apr 9, 2020 · Chrysler (FCA US LLC)

high How serious is it? About this label

The notice says reduced visibility increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V208000
Reported to NHTSA	Apr 9, 2020
Manufacturer	Chrysler (FCA US LLC)
Part affected	Visibility:windshield Wiper/washer:linkages
Vehicles covered	4 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Ram 1500, Ram 1500 Classic and Jeep Compass vehicles. The arm or arms that hold the windshield wipers may come loose. If that happens, the wipers may not work properly, and the driver may not be able to see as well in some weather. Dealers will tighten the nuts that hold the wiper arms in place, free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact Chrysler customer service at 1-800-853-1403 (recall number W25) or your dealer to book the repair.
3. Tightening the wiper arms is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V208000. More in how recalls work.

Affected vehicles (4)

2019 Jeep Compass
2019 RAM 1500
2020 Jeep Compass
2020 RAM 1500

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Jeep Visibility Recalls Affect Windshield Wipers, Defrosters, and Rearview Cameras · all 5 Jeep recalls in this area
Ram Visibility Recalls Involve Wipers, Mirror Glass, and Windshield Defrosting · all 5 RAM recalls in this area

Other RAM 1500 recalls

Jul 30, 2026Ram 1500 Rear Seat Belt Anchor Problemhigh
Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh

All 50 1500 recalls

Official notice

Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Safety risk: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.