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Jeep Compass Dashboard Display May Be Too Dim

NHTSA campaign 23V576000 · Reported Aug 14, 2023 · Chrysler (FCA US, LLC)

high How serious is it? About this label

A display that isn't bright enough may not clearly show important safety information, like the speedometer or warning lights, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V576000
Reported to NHTSAAug 14, 2023
ManufacturerChrysler (FCA US, LLC)
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered2 model/year combinations, model years 2022–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Jeep Compass vehicles, the brightness of the instrument panel display cannot be adjusted because of incorrect software in the body control module.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a dealer to have the body control module software updated; customer service can be reached at 1-800-853-1403.
3. This repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V576000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Compass recalls

All 12 Compass recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.