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Jeep Compass Dashboard Display Brightness Cannot Be Adjusted

NHTSA campaign 23V576000 · Reported 2023-08-14 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

A dashboard you cannot read clearly raises the chance of a crash, but the notice does not tell owners to stop driving, and the fix is a quick software update that is already available.

What's wrong, in plain English

The software that controls your Compass's dashboard display has a mistake in it, so the brightness of the instrument panel cannot be adjusted. If the display stays too dim, you may not be able to clearly read your speed or see warning lights, which could lead to a crash. This also means the vehicle does not meet a federal safety rule for controls and displays. Dealers can correct it with a software update; no parts are needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Compass is covered.
2. Call your Jeep dealer, or FCA customer service at 1-800-853-1403 (recall number 88A), to book the software update.
3. Have the body control module software updated — the repair is free.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.