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Tesla Model 3 Speedometer May Hide Speed Units

NHTSA campaign 22V263000 · Reported 2022-04-18 · Tesla, Inc.

medium How serious is it? About this label

Moderate: not knowing your true speed increases the risk of a crash, but the notice does not tell you to stop driving, and the fix arrives wirelessly.

What's wrong, in plain English

On certain 2018-2022 Tesla Model 3 Performance cars, the speedometer may not show whether the number you see is in miles per hour or kilometers per hour while the car is in Track Mode. Without those units, you may not be sure how fast you are actually going. This also means the car does not meet a federal rule about controls and displays. Tesla fixes it with a software update sent to the car over the air, at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Model 3 is covered. 2. Keep your car connected to Wi-Fi and install the over-the-air software update when it is offered. 3. If you do not receive it, call Tesla at 1-877-798-3752 and mention recall SB-22-00-008 — the fix is free.

Affected vehicles (5)

2018 Tesla Model 3
2019 Tesla Model 3
2020 Tesla Model 3
2021 Tesla Model 3
2022 Tesla Model 3

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla electrical recalls: software glitches, camera wiring and battery disconnects · all 11 Tesla recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.