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Tesla Model 3 Speedometer Fails to Show Speed

NHTSA campaign 22V263000 · Reported Apr 18, 2022 · Tesla, Inc.

medium How serious is it? About this label

Not knowing your exact speed increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V263000
Reported to NHTSAApr 18, 2022
ManufacturerTesla, Inc.
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered5 model/year combinations, model years 2018–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

In some Model 3 Performance cars, the speedometer may not show the speed unit—miles per hour or kilometers per hour—while the car is in Track Mode. Without that unit shown, a driver may not be able to tell how fast the vehicle is going. Tesla will fix this with an over-the-air software update sent directly to the car, at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact Tesla customer service at 1-877-798-3752 with any questions. 3. Tesla will send the fix as a free over-the-air software update.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V263000. More in how recalls work.

Affected vehicles (5)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.