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Tesla Model S and Model 3 Screen Can Go Blank

NHTSA campaign 22V296000 · Reported May 3, 2022 · Tesla, Inc.

medium How serious is it? About this label

Losing the rearview camera image or warning lights while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V296000
Reported to NHTSA	May 3, 2022
Manufacturer	Tesla, Inc.
Part affected	Back Over Prevention:display Function
Vehicles covered	2 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

The computer that runs the center touchscreen can overheat while the car is getting ready to fast-charge or while fast-charging. This can cause the computer to slow down or restart. When that happens, the center screen may stop showing the rearview camera image, the gear you have selected, the windshield visibility settings, and warning lights, which can make it harder for the driver to see important information.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Tesla will send an over-the-air software update automatically; you can also contact Tesla customer service at 1-877-798-3752.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V296000. More in how recalls work.

Affected vehicles (2)

2021 Tesla Model S
2022 Tesla Model 3

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Backup Camera Recalls: Delayed Images and Blank Displays · all 5 Tesla recalls in this area

Other Tesla Model 3 recalls

Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Jun 18, 2025Tesla Model 3 and Model Y Seat Fasteners May Be Loosehigh
Feb 14, 2025Tesla Model 3 Power Steering Assist May Failmedium
Jan 7, 2025Tesla Model 3 and Model Y May Lose Backup Camerahigh

All 35 Model 3 recalls

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Safety risk: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.