Hyundai Ioniq 5 may roll away after parking

NHTSA campaign 22V324000 · Reported 2022-05-11 · Hyundai Motor America

high How serious is it? About this label

A vehicle rolling away on its own can cause a crash or injure someone, but the notice does not tell owners to stop driving — just always set the electronic parking brake when you park until the software is updated.

What's wrong, in plain English

On certain 2022 Ioniq 5 vehicles, a software error in the unit that controls the gear shifter can release the parking mechanism on its own. If that happens, the vehicle can roll away after you have parked it. Hyundai tells drivers to use the electronic parking brake every time they park until the repair is done. A dealer will update the shifter control unit software. Owner letters were mailed in July 2022 and the fix is free.

What you should do

1. Use the electronic parking brake every time you park, starting now. 2. Enter your VIN at nhtsa.gov/recalls to confirm your car is affected. 3. Contact your Hyundai dealer or Hyundai customer service at 1-855-371-9460 (recall 228) for the free software update.

Affected vehicles (1)

2022 Hyundai Ioniq 5

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Safety risk: Vehicle rollaway can increase the risk of a crash or injury.
Remedy: Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.