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Hyundai Ioniq 5 Seat Belt Retractors Not Secured
high How serious is it? About this label
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V797000 |
|---|---|
| Reported to NHTSA | Nov 18, 2025 |
| Manufacturer | Hyundai Motor America |
| Part affected | Seat Belts:front:retractor |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Hyundai Ioniq 5 vehicles, the seat belt retractors for the driver and front passenger seats may not be securely fastened. A retractor that isn't properly secured may not work the way it's supposed to if the vehicle is in a crash.
What you should do
Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460, to have the seat belt retractors inspected.
The inspection and any needed repair are free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V797000. More in how recalls work.
Affected vehicles (1)
Who to contact
Hyundai — official Hyundai recall lookup
Customer service: 1-855-371-9460
The bigger picture
- Hyundai Seat Belt Recalls Cover Pretensioners, Buckles, and Anchors · all 13 Hyundai recalls in this area
Other Hyundai Ioniq 5 recalls
- Jul 2, 2026Hyundai Ioniq 5 Battery Cells Risk Firecritical
- May 19, 2026Hyundai Ioniq 5 Rear Suspension Fasteners May Detachhigh
- Feb 6, 2026Hyundai Ioniq 5/9: Loose Battery Bolt Fire Riskcritical
- Jan 27, 2026Hyundai Tucson Hybrid Instrument Display May Failmedium
- Sep 12, 2025Hyundai Ioniq 5 Recalled for Loose Suspension Boltshigh
- Jul 24, 2025Hyundai Ioniq 5 Battery Wiring May Cause Firecritical
Official notice
- Component
- SEAT BELTS:FRONT:RETRACTOR
- Summary
- Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
- Safety risk
- An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.