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Tesla power windows may not stop for an obstruction

NHTSA campaign 22V702000 · Reported Sep 19, 2022 · Tesla, Inc.

medium How serious is it? About this label

A closing window may press on a driver or passenger with too much force before it goes back down, which raises the chance of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V702000
Reported to NHTSA	Sep 19, 2022
Manufacturer	Tesla, Inc.
Part affected	Visibility:power Window Devices And Controls
Vehicles covered	7 model/year combinations, model years 2018–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Tesla is recalling certain Model 3, Model S, Model X and Model Y vehicles because of the power windows. When a window is closing and something is in the way, the system that is supposed to sense it and stop the window may not respond the way it should. Because of this, the vehicles do not meet the federal rule for power-operated window systems.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Tesla customer service at 1-877-798-3752 if you have questions about the recall.
3. The fix is a free software update to the window reversal system, sent to the car over the air.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V702000. More in how recalls work.

Affected vehicles (7)

2018 Tesla Model 3
2019 Tesla Model 3
2020 Tesla Model 3
2020 Tesla Model Y
2021 Tesla Model 3
2021 Tesla Model S
2022 Tesla Model 3

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Visibility Recalls Cover Wipers, Washer Spray, Windows and Mirrors · all 4 Tesla recalls in this area

Other Tesla Model 3 recalls

Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Jun 18, 2025Tesla Model 3 and Model Y Seat Fasteners May Be Loosehigh
Feb 14, 2025Tesla Model 3 Power Steering Assist May Failmedium
Jan 7, 2025Tesla Model 3 and Model Y May Lose Backup Camerahigh

All 35 Model 3 recalls

Official notice

Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Safety risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.