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Volkswagen Atlas rear suspension bolts may loosen and fall out

NHTSA campaign 22V807000 · Reported 2022-10-26 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

Very serious — the notice warns of a sudden loss of control with no warning, so while Volkswagen has not told owners to park the vehicle, you should get this repaired right away and limit driving until it is done.

What's wrong, in plain English

Bolts that hold a key piece of the rear suspension — the driver-side rear trailing arm — may not have been tightened enough at the factory. Over time they can work loose and fall out. If that happens, the trailing arm can break, and you could suddenly lose control of the vehicle. This covers certain Atlas and Atlas Cross Sport models. A dealer will replace those driver-side rear bolts for free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Atlas or Atlas Cross Sport is covered by recall 22V807000 (Volkswagen number 42M2).
2. Contact your Volkswagen dealer immediately to schedule the bolt replacement, or call Volkswagen customer service at 1-800-893-5298.
3. Have the driver-side rear trailing arm bolts replaced — there is no charge; owner letters were expected to go out December 25, 2022.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:CRITICAL FASTENERS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Safety risk
Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.