Car Recall Tracker

Home › Tesla › Model S › 22V818000

Tesla Model S and X Can Lose Power Steering

NHTSA campaign 22V818000 · Reported Nov 1, 2022 · Tesla, Inc.

high How serious is it? About this label

A loss of power steering assist can require much greater effort to steer, especially at low speeds, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V818000
Reported to NHTSANov 1, 2022
ManufacturerTesla, Inc.
Part affectedSteering:electric Power Assist System
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

The electric power steering system in your Model S or Model X may lose its power assist while you're driving on rough roads or after hitting a pothole. When that happens, it can be harder to turn the wheel, especially at low speeds. Tesla has released a free over-the-air software update that recalibrates the power steering system to fix this.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. The fix is an over-the-air software update, which should install automatically; contact Tesla customer service at 1-877-798-3752 if you have questions. 3. The update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V818000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model S recalls

All 24 Model S recalls

Official notice

Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Safety risk
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.