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Ford Bronco Rearview Camera Image Sticks On Screen

NHTSA campaign 22V825000 · Reported Nov 3, 2022 · Ford Motor Company

medium How serious is it? About this label

A distracted driver is at greater risk of being involved in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V825000
Reported to NHTSANov 3, 2022
ManufacturerFord Motor Company
Part affectedBack Over Prevention: Sensing System: Camera
Vehicles covered2 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

On some Bronco vehicles with the rearview camera and 8-inch screen, the camera image may keep showing on the display even after the driver has finished backing up and shifted out of reverse. A rearview image that stays on the screen when it isn't needed can distract the driver while driving.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact Ford customer service at 1-866-436-7332; the software update can be done by a dealer or automatically over-the-air.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V825000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Bronco recalls

All 37 Bronco recalls

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with rearview camera systems and 8-inch screen displays. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.
Remedy
The SYNC module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on March 25, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C27. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.