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Jeep Wrangler 4xe Engine Can Shut Down
high How serious is it? About this label
An engine that shuts down can cause the vehicle to lose drive power, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V865000 |
|---|---|
| Reported to NHTSA | Nov 23, 2022 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Engine |
| Vehicles covered | 3 model/year combinations, model years 2021–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Jeep Wrangler 4xe plug-in hybrid electric vehicles equipped with the 2.0L engine. A loss of communication between vehicle components may cause the engine to shut down. When the engine shuts down, the vehicle can lose the power it needs to keep moving.
What you should do
Contact FCA US customer service at 1-800-853-1403 (recall number ZB7).
Dealers will update the transmission control module and hybrid control processor software, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V865000. More in how recalls work.
Affected vehicles (3)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
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- Aug 1, 2024Jeep Wrangler and Gladiator Software May Stall Enginehigh
- Mar 14, 2024Jeep, Ram, Chrysler Air Bag May Not Deployhigh
Official notice
- Component
- ENGINE
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
- Safety risk
- An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.