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Jeep Wrangler 4xe Engine Can Shut Down

NHTSA campaign 22V865000 · Reported Nov 23, 2022 · Chrysler (FCA US, LLC)

high How serious is it? About this label

An engine that shuts down can cause the vehicle to lose drive power, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V865000
Reported to NHTSANov 23, 2022
ManufacturerChrysler (FCA US, LLC)
Part affectedEngine
Vehicles covered3 model/year combinations, model years 2021–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Jeep Wrangler 4xe plug-in hybrid electric vehicles equipped with the 2.0L engine. A loss of communication between vehicle components may cause the engine to shut down. When the engine shuts down, the vehicle can lose the power it needs to keep moving.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact FCA US customer service at 1-800-853-1403 (recall number ZB7).
Dealers will update the transmission control module and hybrid control processor software, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V865000. More in how recalls work.

Affected vehicles (3)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Jeep Wrangler recalls

All 36 Wrangler recalls

Official notice

Component
ENGINE
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Safety risk
An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.