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Jeep Wrangler and Gladiator Software May Stall Engine

NHTSA campaign 24V572000 · Reported Aug 1, 2024 · Chrysler (FCA US, LLC)

high How serious is it? About this label

A loss of drive power caused by an engine stall increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V572000
Reported to NHTSAAug 1, 2024
ManufacturerChrysler (FCA US, LLC)
Part affectedPower Train:manual Transmission:control Module:software
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain 2021 Jeep Wrangler and Gladiator vehicles that were already repaired once under an earlier recall. The software that controls the powertrain may cause the engine to stall, which can take away the vehicle's ability to keep driving under its own power. This recall provides an updated software fix for vehicles that still need it, including ones that received the previous repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact FCA US (Chrysler) customer service at 1-800-853-1403 or your dealer to schedule the software update.
3. If your vehicle was already repaired under recall 23V-116, it will need this new update too; the repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V572000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Wrangler recalls

All 36 Wrangler recalls

Official notice

Component
POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE:SOFTWARE
Summary
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.