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Jeep Wrangler and Gladiator Dashboard Cluster Can Short Out

NHTSA campaign 24V652000 · Reported 2024-09-05 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Moderately serious, because the display can quit without warning and take your speedometer and alerts with it; the notice does not tell owners to stop driving, but the free replacement is worth scheduling soon.

What's wrong, in plain English

The instrument cluster, the panel behind the steering wheel with your speedometer, gauges and warning lights, can short out inside and stop working. If it goes dark while you are driving, you will not see how fast you are going or any warning lights telling you something is wrong, which can lead to a crash. Because the problem is in the hardware, dealers replace the whole cluster, free of charge. Owner letters went out between October 2024 and January 2025, so the repair is available now.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Jeep is covered.
2. Schedule the free cluster replacement with your Jeep dealer under recall 30B.
3. If you have questions or did not receive a letter, call FCA customer service at 1-800-853-1403.

Affected vehicles (11)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety risk
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.