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Jeep, Ram, Chrysler Air Bag May Not Deploy
high How serious is it? About this label
If the air bag fails to deploy in a crash, the driver may not get the protection it's meant to provide, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V199000 |
|---|---|
| Reported to NHTSA | Mar 14, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) (Stellantis) |
| Part affected | AIR Bags:frontal:driver Clockspring/spiral Cassette |
| Vehicles covered | 13 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Jeep, Ram, and Chrysler vehicles may have a steering column control module that wasn't welded correctly. Because of this welding problem, the driver's air bag may not deploy during a crash the way it is supposed to. This affects a range of trucks and SUVs, including the Wrangler, Grand Cherokee, Gladiator, Wagoneer, Grand Wagoneer, Pacifica, and Voyager, meaning the driver may not get the protection the air bag is meant to provide.
What you should do
2. Contact your dealer, or call FCA US customer service at 1-800-853-1403.
3. The inspection and any needed replacement of the steering column control module are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V199000. More in how recalls work.
Affected vehicles (13)
Show all 13 vehicles
Who to contact
Chrysler — official Chrysler recall lookup
Customer service: 1-800-853-1403
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Chrysler Air Bag Recalls Involve Deployment Failures and Leaking Curtains · all 7 Chrysler recalls in this area
- Jeep Air Bag Recalls Involve Software, Connectors, and Deployment · all 11 Jeep recalls in this area
- Ram Air Bag Recalls Involving Inflator Ruptures and Deployment · all 12 RAM recalls in this area
Other Chrysler Pacifica recalls
- Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
- Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
- May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
- May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium
Official notice
- Component
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.