Home › Chrysler › Voyager › 24V199000
Jeep, Ram and Chrysler vehicles: driver airbag may not deploy
high How serious is it? About this label
Serious, though the notice does not say to stop driving: the vehicle drives normally, but the driver's airbag may not protect you in a crash, so schedule the inspection soon.
What's wrong, in plain English
A part in the steering column may not have been welded correctly at the factory. That part carries the electrical signal to the driver's airbag in the steering wheel. If the weld is bad, the airbag may not inflate during a crash, so the driver would not get the protection it is supposed to give. A dealer will check the part and replace it if needed at no cost to you.
What you should do
2. Call your dealer or Chrysler customer service at 1-800-853-1403 to book the inspection.
3. Have the steering column control module inspected and replaced if necessary. It is free.
Affected vehicles (13)
Show all 13 vehicles
Who to contact
Chrysler — official Chrysler recall lookup
Customer service: 1-800-853-1403
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Why do Chrysler airbags keep getting recalled for leaks and non-deployment? · all 7 Chrysler recalls in this area
- Why do Jeep airbags keep getting recalled for not deploying? · all 11 Jeep recalls in this area
- Ram airbag recalls: inflators that rupture and airbags that don't deploy · all 12 RAM recalls in this area
Official notice
- Component
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- Summary
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.