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Subaru Solterra Wheels May Come Loose

NHTSA campaign 23V064000 · Reported Feb 9, 2023 · Subaru of America, Inc.

critical How serious is it? About this label

A wheel coming off while driving can cause the driver to lose control of the vehicle, increasing the risk of a crash. Owners are told not to drive their vehicle until the repair has been completed.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

Key facts

NHTSA campaign number23V064000
Reported to NHTSAFeb 9, 2023
ManufacturerSubaru of America, Inc.
Part affectedWheels:hub
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryYes
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some hub bolts holding the wheels on may not have been tightened correctly. Over time, these bolts can loosen, which can allow a wheel to come loose or detach from the vehicle while it is being driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Subaru dealer, or Subaru customer service at 1-844-373-6614.
3. The repair is free. Do not drive your vehicle until the repair has been completed.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V064000. More in how recalls work.

Affected vehicles (1)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Subaru Solterra recalls

Official notice

Component
WHEELS:HUB
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.
Safety risk
Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.