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Infiniti QX60 Second-Row Seat May Not Lock

NHTSA campaign 23V108000 · Reported Feb 21, 2023 · Nissan North America, Inc.

high How serious is it? About this label

A seat that doesn't lock securely may not properly protect the person sitting in it during a crash, increasing their risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V108000
Reported to NHTSAFeb 21, 2023
ManufacturerNissan North America, Inc.
Part affectedSeats:mid/rear Assembly
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some 2023 Infiniti QX60 vehicles, the second-row adjustable seat may slide back farther than it should. It may also become hard to move, get stuck, or fail to lock into the correct position.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Nissan/Infiniti dealer or Nissan customer service at 1-800-867-7669.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V108000. More in how recalls work.

Affected vehicles (1)

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Infiniti QX60 recalls

All 10 QX60 recalls

Official notice

Component
SEATS:MID/REAR ASSEMBLY
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Safety risk
A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.