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Nissan Ariya Steering Wheel Bolt May Loosen Or Detach

NHTSA campaign 23V131000 · Reported Feb 28, 2023 · Nissan North America, Inc.

critical How serious is it? About this label

Losing steering control while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V131000
Reported to NHTSA	Feb 28, 2023
Manufacturer	Nissan North America, Inc.
Part affected	Steering:critical Fasteners
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain Nissan Ariya vehicles, the bolt that holds the steering wheel in place may have been tightened incorrectly or may be missing. If the bolt is loose or missing, the steering wheel can come loose from the steering column, and the driver can lose the ability to steer the vehicle. Losing steering control increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. If your steering wheel feels loose when gently rocked forward and back, contact your dealer immediately for transport and repair. 3. Otherwise, contact Nissan customer service at 1-800-867-7669 to schedule the free bolt replacement.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V131000. More in how recalls work.

Affected vehicles (1)

2023 Nissan Ariya

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan Steering Recalls Involving Tie Rods, Bolts, and Power Assist · all 8 Nissan recalls in this area

Other Nissan Ariya recalls

Jul 25, 2024Nissan Ariya Software Error May Cut Powerhigh
Jun 3, 2024Nissan Ariya motor may lose drive powercritical
Sep 28, 2023Nissan Ariya Software May Cut Drive Powerhigh

Official notice

Component: STEERING:CRITICAL FASTENERS
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
Safety risk: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
Remedy: Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands. Dealers will replace the steering wheel bolt, free of charge. Nissan began notifying owners on March 2, 2023 via phone and will follow up with owner notification letters beginning on March 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC956.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.