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Honda Pilot, Ridgeline, Passport, Odyssey side mirror glass may fall off
medium How serious is it? About this label
Mirror glass that has detached can reduce what the driver is able to see, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V174000 |
|---|---|
| Reported to NHTSA | Mar 16, 2023 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Part affected | Visibility:rearview Mirrors/devices:exterior |
| Vehicles covered | 10 model/year combinations, model years 2020–2022 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Honda is recalling certain Pilot, Ridgeline, Passport and Odyssey vehicles. The heating pads sitting behind both side-view mirrors may not be bonded on properly. Because of that, the mirror glass can come loose and separate from the mirror. With the glass gone, these vehicles do not meet the federal rules for rear visibility. The recall covers the mirrors on both the left and the right side of the vehicle.
What you should do
2. Contact a Honda dealer to schedule the work, or call Honda customer service at 1-888-234-2138 (Honda's recall number is FE5).
3. Dealers will replace both the left and right side-view mirrors at no cost to you.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V174000. More in how recalls work.
Affected vehicles (10)
Who to contact
Honda — official Honda recall lookup
Customer service: 1-888-234-2138
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Official notice
- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Summary
- Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.