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Ford Edge and Lincoln Nautilus child seat anchor weak

NHTSA campaign 23V198000 · Reported 2023-03-24 · Ford Motor Company

high How serious is it? About this label

A child that is not properly restrained during a crash can have an increased risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

The strap on the back of a child safety seat hooks onto an anchor built into the seat back. On the left-side second-row seat in these vehicles, the welds holding that anchor may be too weak. In a crash, the anchor could give way and the child seat would not hold the child as securely as it should. The dealer replaces that entire seat back frame at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is covered by recall 23V198000 (Ford 23C09).
2. Call your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332, to schedule the work.
3. Have the left-side second-row seat back frame replaced — it is free.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
CHILD SEAT:VEHICLE TETHER ANCHOR
Summary
Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Safety risk
A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy
Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.