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Tesla Model 3 Battery Disconnect May Fail

NHTSA campaign 23V434000 · Reported Jun 19, 2023 · Tesla, Inc.

high How serious is it? About this label

Failure to isolate the high-voltage battery can raise the risk of electrical shock and injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V434000
Reported to NHTSAJun 19, 2023
ManufacturerTesla, Inc.
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

A part designed to disconnect the vehicle's high-voltage battery may be defective. If this part fails, the battery may not be properly isolated after a crash or after the vehicle's system detects a fault. This can increase the risk of electrical shock and injury to people near or in the vehicle. To address this, Tesla will replace the battery disconnect part free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact Tesla Service, or call 1-877-798-3752, to schedule the repair.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V434000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Safety risk
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
Remedy
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.