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Mercedes-AMG fuel pump may shut down, causing power loss

NHTSA campaign 23V445000 · Reported Jun 26, 2023 · Mercedes-Benz USA, LLC

high How serious is it? About this label

The notice says a loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V445000
Reported to NHTSAJun 26, 2023
ManufacturerMercedes-Benz USA, LLC
Part affectedFuel System, Gasoline:delivery:fuel Pump
Vehicles covered5 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The fuel pump in these Mercedes-AMG models may shut down on its own while the vehicle is being driven. When the pump shuts down, the engine no longer gets fuel, and the vehicle loses the power that keeps it moving. Mercedes-Benz dealers will replace the fuel pump at no charge to the owner. Owner notification letters were mailed June 14, 2024, and owners can contact Mercedes-Benz customer service to schedule the free repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact your Mercedes-Benz dealer or MBUSA customer service at 1-800-367-6372 (recall 2023070012).
3. The fuel pump replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V445000. More in how recalls work.

Affected vehicles (5)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz AMG G63 recalls

All 10 AMG G63 recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.