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Mercedes G63 and G550 Rear Door Latch Defect
high How serious is it? About this label
A door that opens while driving increases the risk of injury or a crash, and a door that cannot be opened from inside increases the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V659000 |
|---|---|
| Reported to NHTSA | Sep 9, 2024 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Latches/locks/linkages:doors:lock |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Mercedes-Benz is recalling certain G 550 and G63 AMG vehicles that had a replacement right-side rear door latch installed during a service visit or an earlier recall. Parts inside that latch may keep the rear door from latching or opening the way it should. The door can look closed even when it isn't fully latched, and in some cases the latch may also keep the door from being opened from inside the vehicle.
What you should do
2. Contact a Mercedes-Benz dealer to schedule the repair; you can also call MBUSA customer service at 1-800-367-6372.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V659000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Door Latch and Hood Lock Problems Owners Should Know · all 7 Mercedes-Benz recalls in this area
Other Mercedes-Benz AMG G63 recalls
- Oct 17, 2025Mercedes G63 Radar Sensor May Disable Safety Featureshigh
- Apr 17, 2025Mercedes-Benz G-Class Stability Warning Light May Be Wrongmedium
- Jun 26, 2023Mercedes-AMG fuel pump may shut down, causing power losshigh
- Feb 17, 2023Mercedes G63 wiring damage may disable ABS, stability controlhigh
- May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
- Jul 12, 2021Mercedes-Benz AMG side-impact airbag sensors may loosenhigh
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
- Safety risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.