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Toyota, Lexus: Steering Cable May Disable Air Bag
high How serious is it? About this label
A driver's air bag that is deactivated increases the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V480000 |
|---|---|
| Reported to NHTSA | Jul 12, 2023 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Steering:column |
| Vehicles covered | 7 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Toyota Corolla, Corolla Cross, Highlander, Tacoma, and related Lexus vehicles, an electrical connection inside the steering column's spiral cable assembly may not be welded well enough. If this connection separates, it can deactivate the driver's air bag. A deactivated air bag will not deploy the way it's supposed to. Dealers will inspect the spiral cable assembly and replace it if necessary, free of charge.
What you should do
2. Contact a Toyota or Lexus dealer, or call customer service at 1-800-331-4331.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V480000. More in how recalls work.
Affected vehicles (7)
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Steering Recalls Cover Assist Loss, Shaft Fractures, and Airbags · all 9 Toyota recalls in this area
Other Toyota Highlander recalls
- Mar 5, 2026Toyota Highlander second-row seat back may not lockhigh
- Dec 17, 2025Toyota Highlander Third-Row Seat Belt Anchor Defectmedium
- Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
- Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
- Jan 29, 2025Toyota And Lexus Steering Defect Disables Airbaghigh
- Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Official notice
- Component
- STEERING:COLUMN
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.