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Tesla Model S and Model X Seat Belt Defect

NHTSA campaign 23V488000 · Reported Jul 14, 2023 · Tesla, Inc.

high How serious is it? About this label

A detached seat belt may not properly restrain an occupant in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V488000
Reported to NHTSA	Jul 14, 2023
Manufacturer	Tesla, Inc.
Part affected	Seat Belts:front
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some 2021-2023 Tesla Model S and Model X vehicles, the front-row seat belts may not be properly connected to their pretensioner anchors, which can cause a seat belt to detach.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Tesla Service, or call Tesla customer service at 1-877-798-3752.
3. Tesla will inspect and, if needed, reconnect or replace the seat belts, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V488000. More in how recalls work.

Affected vehicles (1)

2021 Tesla Model S

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Seat Belt Recalls Cover Loose Attachments and Missing Warnings · all 5 Tesla recalls in this area

Other Tesla Model S recalls

May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Mar 19, 2025Tesla Model S Airbag Defect May Silence Hornmedium
Dec 24, 2024Tesla Model S driver airbag may tear during deploymenthigh
Jul 24, 2024Tesla Hood Latch May Not Detect Unlatched Hoodhigh
May 28, 2024Tesla Seat Belt Warning Chime May Not Activatemedium
Feb 27, 2024Tesla pedestrian warning sound muted after a factory resetmedium

All 24 Model S recalls

Official notice

Component: SEAT BELTS:FRONT
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Safety risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.