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Tesla Model S and X front seat belts may detach

NHTSA campaign 23V488000 · Reported 2023-07-14 · Tesla, Inc.

high How serious is it? About this label

This one is serious: a belt that comes apart may not hold you in place in a crash, so injuries could be much worse — the notice does not tell owners to stop driving, but get it inspected as soon as you can.

What's wrong, in plain English

The front seat belts in these cars may not have been attached correctly to their anchor points at the factory. The anchor is the part that holds the belt to the car and pulls it tight in a crash. Because that connection may be wrong, a front seat belt can come loose or pull away from the car. Tesla will inspect both front belts, connect them properly, and replace the belt assemblies if that is needed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is part of recall 23V488000.
2. Book a Tesla Service appointment through your Tesla app or by calling 1-877-798-3752 (Tesla recall SB-23-20-004) for the free inspection and repair.
3. Keep using your seat belt, and tell Tesla right away if a front belt feels loose or does not latch and tighten normally.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:FRONT
Summary
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Safety risk
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.