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Ford F-53 and F-59 chassis dashboard gauges may stop working

NHTSA campaign 23V510000 · Reported 2023-07-21 · Ford Motor Company

high How serious is it? About this label

This is serious — with no speedometer or warning lights you can't see critical safety information while driving, raising crash risk, though the notice does not tell owners to stop driving.

What's wrong, in plain English

Some Ford F-53 motorhome chassis and F-59 commercial chassis vehicles can develop rust in an electrical connector. That rust can disrupt the wiring network the vehicle uses to send information to your dashboard, which can leave the instrument panel completely dead. When that happens, you lose your speedometer and your warning lights, including the ones for the brakes. That falls short of federal rules for vehicle displays and brake warnings. Dealers will add a wire harness connector and check the connector module, replacing it if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Contact Ford customer service at 1-866-436-7332 (recall number 23C24) or your dealer to schedule service. 3. Have the dealer install the connector and replace the module if needed — the repair is free.

Affected vehicles (1)

2023 Ford F-53

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area

Official notice

Component: ELECTRICAL SYSTEM
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-53 recreational stripped chassis and F-59 commercial stripped chassis vehicles. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Safety risk: An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy: Dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C24.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.