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Ford F-53 Cluster May Not Show Correct Gear

NHTSA campaign 24V725000 · Reported Sep 27, 2024 · Ford Motor Company

medium How serious is it? About this label

Not being able to easily tell which gear the vehicle is in can make it harder to identify the correct shift position, which the notice says increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V725000
Reported to NHTSASep 27, 2024
ManufacturerFord Motor Company
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In these Ford F-53 Recreational Stripped Chassis and F-59 Commercial Stripped Chassis vehicles, the instrument panel cluster may not properly display which gear the transmission is in. If the gear position indicator doesn't show correctly, a driver may have a hard time telling which gear the vehicle is actually in.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The instrument panel cluster software will be updated free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V725000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford F-53 recalls

All 8 F-53 recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Ford Motor Company (Ford) is recalling certain 2024 F-53 Recreational Stripped Chassis and 2024 F-59 Commercial Stripped Chassis vehicles. The instrument panel cluster may not properly display the transmission gear position indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Position Sequence, Starter Interlock, and Transmission Braking Effect."
Safety risk
A transmission gear position indicator that fails to illuminate can make it difficult to identify the correct transmission shift position, increasing the risk of a crash.
Remedy
Dealers will update the instrument panel cluster (IPC) module software, free of charge. Owner notification letters were mailed on February 12, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C32.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.