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Ford F-53 and F-59 chassis gear indicator may fail

NHTSA campaign 24V725000 · Reported 2024-09-27 · Ford Motor Company

medium How serious is it? About this label

A transmission gear position indicator that fails to illuminate can make it difficult to identify the correct transmission shift position, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On these 2024 Ford F-53 motorhome and F-59 commercial chassis, the display on the dashboard that shows which gear you are in may not light up correctly. Without it, you cannot easily tell whether the vehicle is in park, reverse, neutral, or drive. That falls short of a federal safety rule. A dealer fixes it by reloading the software in the instrument cluster, the unit behind the gauges.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call Ford customer service at 1-866-436-7332 (recall 24C32) or your Ford dealer to book the software update. 3. Have the dealer reprogram the instrument cluster — the repair is free.

Affected vehicles (1)

2024 Ford F-53

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Ford Motor Company (Ford) is recalling certain 2024 F-53 Recreational Stripped Chassis and 2024 F-59 Commercial Stripped Chassis vehicles. The instrument panel cluster may not properly display the transmission gear position indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Position Sequence, Starter Interlock, and Transmission Braking Effect."
Safety risk: A transmission gear position indicator that fails to illuminate can make it difficult to identify the correct transmission shift position, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel cluster (IPC) module software, free of charge. Owner notification letters were mailed on February 12, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C32.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.