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Honda CR-V door label lists wrong weight and tire info

NHTSA campaign 23V524000 · Reported 2023-07-27 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The sticker on the driver's door frame of these CR-Vs shows the wrong numbers. It lists an incorrect maximum loaded weight for the vehicle and each axle, and the wrong tire size. Owners and tire shops use that sticker when buying replacement tires and when loading up the car, so the bad information could lead to the wrong size tire being put on. Honda will put a new, corrected label on the door at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your CR-V is included. 2. Call your Honda dealer, or Honda customer service at 1-888-234-2138 (recall CF7), and schedule the label replacement free of charge. 3. Until the new label is on, don't rely on the door sticker for tire size or weight limits — ask the dealer for the correct figures before buying tires or loading heavy cargo.

Affected vehicles (2)

2020 Honda CR-V
2022 Honda CR-V

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Honda's equipment recalls just wrong labels and owner's guides? · all 7 Honda recalls in this area

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.