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Honda and Acura Steering Gearbox Can Cause Difficulty Steering

NHTSA campaign 24V744000 · Reported Oct 3, 2024 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Difficulty steering can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V744000
Reported to NHTSAOct 3, 2024
ManufacturerHonda (American Honda Motor Co.)
Part affectedSteering
Vehicles covered17 model/year combinations, model years 2022–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Honda says the steering gearbox in these vehicles may not have been manufactured correctly. This defect can create too much internal friction inside the gearbox assembly. That extra friction can make the steering feel harder to turn, so drivers may have more difficulty steering the vehicle than they should. Honda is recalling the vehicles to fix this steering gearbox problem so the issue is corrected properly.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Honda dealer, or call Honda Customer Service at 1-888-234-2138.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V744000. More in how recalls work.

Affected vehicles (17)

Show all 17 vehicles

Who to contact

Acura — official Acura recall lookup

Customer service: 1-888-234-2138

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Honda CR-V recalls

All 16 CR-V recalls

Official notice

Component
STEERING
Summary
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Safety risk
Difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.