Home › Chevrolet › Silverado 3500 › 23V549000
Chevrolet, GMC Trucks: Steering Gear May Fracture
critical How serious is it? About this label
A steering arm that disconnects can cause a total loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V549000 |
|---|---|
| Reported to NHTSA | Aug 3, 2023 |
| Manufacturer | General Motors, LLC |
| Part affected | Steering |
| Vehicles covered | 4 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On these Chevrolet Silverado and GMC Sierra heavy-duty trucks, the steering gear shaft may fracture and separate from the steering arm.
What you should do
2. Contact a Chevrolet dealer (1-800-222-1020) or GMC dealer (1-800-462-8782) to schedule an inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V549000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Steering Recalls Cover Assist Failure and Steering Gear Fractures · all 3 Chevrolet recalls in this area
Other Chevrolet Silverado 3500 recalls
- May 21, 2026Chevrolet Silverado, GMC Sierra Roof Air Bag Inflator Riskhigh
- Mar 19, 2026Chevy Silverado and GMC Sierra Roof Air Bag Defecthigh
- Mar 5, 2026Silverado and Sierra 3500 Fuel Pump May Stall Enginehigh
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Feb 12, 2026Chevrolet Silverado, GMC Sierra Transmission Wheel Lockup Riskhigh
- Nov 25, 2025Chevrolet Silverado Trucks Missing Owner's Manuallow
Official notice
- Component
- STEERING
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Safety risk
- A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.