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Volkswagen Atlas Side Airbag May Detach in Crash

NHTSA campaign 23V671000 · Reported Oct 4, 2023 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the airbag doesn't deploy properly or comes loose during a crash, it increases the risk of injury to occupants. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V671000
Reported to NHTSAOct 4, 2023
ManufacturerVolkswagen Group of America, Inc.
Part affectedAIR Bags:side/window:curtain
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Volkswagen Atlas vehicles, the driver's side impact airbag may be missing a weld at the housing that holds it in place. Because that weld may be missing, the airbag could fail to deploy the way it's supposed to, or it could come loose, if the vehicle is ever in a crash. This increases the risk of injury to people riding in the vehicle if a crash happens.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer or call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V671000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
AIR BAGS:SIDE/WINDOW:CURTAIN
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Safety risk
The driver's side impact air bag could deploy improperly or detach in a crash, increasing the risk of injury.
Remedy
Dealers will replace the driver's side impact air bag, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FK.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.