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Toyota and Lexus fuel pumps may fail, stalling engine

NHTSA campaign 20V682000 · Reported 2020-11-04 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

The notice says an engine that stalls while driving increases the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Toyota is recalling a large number of Toyota and Lexus vehicles from the 2017 through 2020 model years, including Camry, Corolla, RAV4, Highlander, Tacoma, Tundra, Sienna and many Lexus models. The low-pressure fuel pump, which sits inside the fuel tank and sends gasoline to the engine, may fail. If it fails, the engine can stall while you are driving. This recall expands an earlier recall covering the same fuel pump problem.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Toyota or Lexus dealer to have the fuel pump assembly replaced with an improved one, or call Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987.
3. The replacement is free of charge.

Affected vehicles (35)

2018 Lexus ES350
2018 Lexus GX460
2018 Lexus LS500
2018 Lexus LX570
2018 Lexus NX300
2018 Lexus RX350L
2018 Toyota 4runner
2018 Toyota Camry
2018 Toyota Highlander
2018 Toyota Land Cruiser
2018 Toyota Sienna
2018 Toyota Tacoma

Show all 35 vehicles

2019 Lexus GX460
2019 Lexus LX570
2019 Lexus NX300
2019 Lexus RC 350
2019 Lexus RX350
2019 Lexus RX350L
2019 Toyota 4runner
2019 Toyota Avalon
2019 Toyota Camry
2019 Toyota Highlander
2019 Toyota RAV4
2019 Toyota Sequoia
2019 Toyota Sienna
2019 Toyota Tacoma
2019 Toyota Tundra
2020 Toyota Avalon
2020 Toyota Camry
2020 Toyota Corolla
2020 Toyota RAV4
2020 Toyota Sequoia
2020 Toyota Sienna
2020 Toyota Tacoma
2020 Toyota Tundra

Who to contact

Lexus — official Lexus recall lookup

Customer service: 1-800-255-3987

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Lexus fuel system recalls: stalling fuel pumps and fire risk · all 4 Lexus recalls in this area
Why do Toyota fuel pumps and fuel lines keep getting recalled? · all 10 Toyota recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.