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Rivian R1S R1T Defroster System May Stop Working

NHTSA campaign 23V783000 · Reported Nov 21, 2023 · Rivian Automotive, LLC

high How serious is it? About this label

Reduced visibility through the windshield increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V783000
Reported to NHTSA	Nov 21, 2023
Manufacturer	Rivian Automotive, LLC
Part affected	Visibility:defroster/defogger/hvac System
Vehicles covered	4 model/year combinations, model years 2022–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

Rivian is recalling certain 2022-2023 R1T and R1S vehicles because a software update may have deactivated the windshield defroster and defogger controls. This means the driver may not be able to turn on the defroster or defogger when needed, which can reduce visibility through the windshield. Rivian has released a new over-the-air software update to restore the defroster and defogger controls, at no cost to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact Rivian customer service at 1-888-748-4261 with any questions. 3. The software update is free, and Rivian has already released it over the air.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V783000. More in how recalls work.

Affected vehicles (4)

2022 Rivian R1S
2022 Rivian R1T
2023 Rivian R1S
2023 Rivian R1T

Who to contact

Rivian — official Rivian recall lookup

Customer service: 1-888-748-4261

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Rivian R1S recalls

Sep 16, 2026Rivian R1S and R1T backup camera display issuemedium
Aug 6, 2026Rivian R1S and R1T Front Turn Signals May Failhigh
Jan 15, 2026Rivian R1T and R1S Loose Second-Row Seat Beltshigh
Jan 5, 2026Rivian R1S, R1T rear toe link may separatehigh
Sep 8, 2025Rivian R1S, R1T Highway Assist May Miss Vehicleshigh
Aug 21, 2025Rivian R1S and R1T Can Lose Drive Powerhigh

All 22 R1S recalls

Official notice

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Summary: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Safety risk: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.